Privacy Policy

At CodeVionix ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use any of our design and development services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our website and services.

We collect information that you provide to us directly, as well as information gathered automatically when you interact with our website.

Information you provide to us

• Contact details such as your name, email address, phone number, and company name.
• Project information you share with us through our contact forms, plan requests, or consultation calls.
• Communication records, including emails and messages you exchange with our team.
• Newsletter subscription details when you opt in to receive updates from us.

Information collected automatically

• Device and browser information, including IP address, browser type, and operating system.
• Usage data such as pages viewed, time spent on pages, referring URLs, and navigation patterns.
• Cookies and similar tracking technologies as described in the Cookies section below.

We use the information we collect for legitimate business purposes, including:

• Providing, operating, and maintaining our website and services.
• Responding to your inquiries, quotes, and project requests.
• Sending you administrative information, service updates, and, where you have opted in, marketing communications.
• Improving our website, services, and customer experience through analytics and feedback.
• Detecting, preventing, and addressing technical issues, fraud, or security incidents.
• Complying with applicable legal obligations and enforcing our terms.

We use cookies and similar technologies to recognize your browser, remember your preferences, and understand how our website is used.

• Essential cookies, which are required for the website to function properly.
• Analytics cookies, which help us understand visitor behaviour so we can improve our content.
• Preference cookies, which remember settings such as your selected theme or language.

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the availability or functionality of parts of our website.

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist us with hosting, analytics, email delivery, and payment processing, under appropriate confidentiality obligations.
• With your consent or at your direction, such as when you ask us to share project details with a partner.
• For legal reasons, where disclosure is necessary to comply with a law, regulation, legal process, or enforceable governmental request.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to continued protection of your information.

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections, access controls, and regular reviews of our security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements.

When your information is no longer required, we will securely delete or anonymise it. If deletion is not immediately possible, we will store your information securely and isolate it from further use until deletion is possible.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct information that is inaccurate or incomplete.
• Deletion — request that we delete your personal information, subject to legal exceptions.
• Objection and restriction — object to or ask us to limit certain processing of your information.
• Portability — request a copy of your information in a structured, machine-readable format.
• Withdraw consent — opt out of marketing communications at any time using the unsubscribe link in our emails.

To exercise any of these rights, please contact us at contact@codevionix.com. We will respond to your request within the timeframe required by applicable law.

Our website may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third parties.

We encourage you to review the privacy policies of any third-party site you visit. We are not responsible for the content, privacy practices, or security of external websites and services.

We operate globally and may transfer, store, and process your information in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction.

Where we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

• Email — contact@codevionix.com
• Company — CodeVionix
• Response time — we aim to reply within 1–2 business days.